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Frequently Asked Questions

HOW CAN I PLACE AN ORDER?

Ordering posters is designed to be a simple and easy process. Simply use the “ADD” button to select an image to be added to your electronic shopping basket. By accessing this basket you can check, update and confirm your order. Once confirmed, your order will be processed using the secure electronic PayPal mechanism (www.paypal.com), where you may use a credit card, e-cheque or a PayPay account (You do not need to register with PayPal when using a credit card).

WILL THE COPYRIGHT INFORMATION STILL BE VISIBLE ON THE PHOTOGRAPH/POSTER?

No. The “Copyright Racing Chronicle” information is only required for displaying lower resolution images on the internet. It will be removed when the image is printed using a higher resolution file.

WHAT OPTIONS ARE AVAILABLE WHEN ORDERING A POSTER?

As well as selecting the size of any given poster, you can choose a black or white border. In addition to this you can also specify the paper type as either Gloss or Satin/Lustre finish. Our printers do recommend that the Satin/Lustre papers produce less glare if the poster is mounted in a glass/perspex frame. All posters are printed on 260gsm paper.

HOW LONG WILL MY ORDER TAKE?

On receipt of your order we will send a confirmation e-mail and, in the case of posters, forward the order to the printing company. Orders for photographs and posters are despatched separately and are usually completed/ despatched within 7 working days. However, please be aware that your order may take a little longer if we experience severe adverse weather conditions. Additionally, during the busy pre Christmas period, orders may take slightly longer to be completed.

HOW MUCH WILL EACH PHOTOGRAPH/POSTER COST?

Details of the costs are displayed at the time of ordering. Total costs may vary depending on where in the world we need to send the item. All prices are UK sterling.

CAN I PURCHASE A DIGITAL IMAGE?

Due to EU VAT changes introduced on 1st January 2015 we can only supply digital images to UK customers and those outside the EU VAT countries.

CAN I SCAN/REPRODUCE THE PHOTOGRAPHS?

No. Copyright of the image used to produce the photograph remains with Racing Chronicle. To reproduce any image, or any part of an image on the Photo Store website requires written permission from us. For further details please see “Copyright Information”.

 

All pictures on this web site are ©2017 Racing Chronicle